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Tango: A Comprehensive Digital Adoption Platform

Features

Tango is a powerful digital adoption platform designed to streamline the process of creating and sharing knowledge within organizations. It leverages AI technology to provide guided walkthroughs for users, ensuring they can perform tasks efficiently and effectively.

Guided Walkthroughs

Tango's guided walkthroughs are designed to be interactive and user-friendly, allowing users to navigate complex processes step-by-step. This feature is particularly useful for new employees who need to be trained on company procedures. The platform captures every interaction and click, generating detailed descriptions and screenshots of each step, ensuring that the process documentation is thorough and accurate.

Knowledge Sharing

Tango facilitates knowledge sharing by integrating seamlessly with various applications, including Slack, Notion, Salesforce, and more. This integration allows users to access training and process documentation directly within their workflow, eliminating the need to switch between multiple tools. The platform also supports mobile applications, ensuring that users can access guided walkthroughs on the go.

Analytics and Feedback

Tango provides detailed analytics to measure process adoption, software ROI, and friction points. This insight enables organizations to identify areas where employees are struggling and make targeted improvements. Users can also provide feedback and send comments directly from the platform, allowing for real-time troubleshooting and support.

Customization

The platform offers a range of customization options, including the ability to change the color of highlight boxes and add branding to paid accounts. This customization feature allows organizations to tailor the platform to their specific needs and branding.

Specifications

• Guided Walkthroughs: Interactive and user-friendly walkthroughs that capture every interaction and click.
• Integration: Seamless integration with applications like Slack, Notion, Salesforce, and more.
• Analytics: Detailed analytics to measure process adoption, ROI, and friction points.
• Feedback: Real-time feedback and comments from users.
• Customization: Ability to change highlight box colors and add branding to paid accounts.
• Mobile Support: Support for mobile applications, allowing for access on the go.

Benefits

By implementing Tango, organizations can improve employee onboarding, reduce training times, and enhance overall productivity. The platform's ability to capture every interaction and click ensures that process documentation is thorough and accurate, reducing errors and misunderstandings. Additionally, the detailed analytics and feedback features enable targeted improvements to training and support processes.

Conclusion

Tango is a versatile and powerful digital adoption platform designed to streamline knowledge sharing and process documentation within organizations. With its guided walkthroughs, seamless integration, detailed analytics, and customization options, Tango is an excellent solution for businesses looking to improve employee training and productivity.